We do our best to keep our products in stock, however, at times we may be temporarily out of stock. All backordered items will ship prepaid once we are back in stock. Any backordered items with a total value less than $25 are automatically cancelled from your order.
Please note, your account can be set to accept or not accept back orders and that preference would have been set during your initial RC Pets account creation. If you would like to amend your account set up to either reject or accept future backorders, please submit a request to Customer Service, here.